Privacy Policy

At “Shahana Walls”, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, "shahanawalls.com", or make a purchase from our online store.

1. Information We Collect:

We collect information from you when you visit our website, place an order, or interact with us in other ways. This may include:

• Personal Information:

When you place an order or create an account, we may collect your name, email address, shipping address, phone number, and payment information.

• Non-Personal Information:

We may collect non-personal data such as your IP address, browser type, device information, and usage data to improve your experience on our site.

• Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertisements. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information:

The information we collect is used for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.

• To communicate with you regarding your order, account, or inquiries.

• To improve the functionality and performance of our website.

• To personalize your shopping experience and offer recommendations.

• To send promotional emails, updates, and special offers if you have subscribed to our newsletter.

3. How We Protect Your Information:

Your security is our priority. We implement a variety of security measures, including encryption, to ensure that your personal information is kept safe. All sensitive data, such as payment information, is transmitted via secure (SSL) technology to protect it from unauthorized access.

However, please note that no method of online transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers:

We may share your information with trusted third-party service providers who help us process payments, ship orders, and improve our website services. These service providers are obligated to protect your information and use it solely for the purpose of providing services to us.

• Legal Requirements:

We may disclose your information if required by law or to comply with legal processes such as a subpoena or court order.

5. Your Choices:

You have the following rights regarding your personal information:

• Access:

You can request access to the personal information we hold about you by contacting us.

• Correction:

You can request corrections to any inaccurate or outdated information we have about you.

• Deletion:

You can request the deletion of your account or personal data by contacting us, subject to legal retention requirements.

• Opt-Out:

You can opt-out of receiving marketing emails at any time by following the unsubscribe link in the email or by contacting us directly.

6. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Third-Party Links:

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy, please feel free to contact us:

Email: support@shahanawalls.com

Phone: +92 328-0294898

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting “Shahana Walls” with your personal information!